This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. All rights reserved. Sofas start below $500 with the lower priced offerings providing solid wood frames and polyester upholstering. As a condition of your use of this Site, you warrant to Badcock that you will not use the Site for any purpose that is unlawful or prohibited by these Terms & Conditions. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S). Your continued use of the Site will indicate your acceptance of the current Terms & Conditions; however, any material change to these Terms & Conditions after your last usage of the Site will not be applied retroactively. 10. Our refund and return policy template is free and helps businesses like yours display a comprehensive, easy-to-read policy in just a few clicks. (Note: Some online retailers wont accept returns if a product has been assembled or modified.) Return Badcock Sr The Life Summary of Return When Return Badcock Sr was born in 1653, in Milton, Massachusetts Bay Colony, British Colonial America, his father, George Badcock Sr, was 33 and his mother, Mary, was 27. Usually you have to sign [a form] prior to the delivery team leaving where you certify that the item was delivered intact and not damaged, she says. I agree to be contacted by our web sales team to schedule preferred delivery date. Pick up Customer will be required to sign a pickup waiver stating they are responsible for securing and transporting their items properly. For in-store purchases, your store representative will work with you to schedule a delivery date and time. Make any commercial use of the Site or its Content, including making any collection or use of any product listings, descriptions, prices, or images; download, copy, or transmit any Content for the benefit of any other merchant; use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Badcock or generally publicly available browsers; frame, mirror, or use framing techniques on any part of the Site without Badcock's express prior written consent; make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the limited license granted by these Terms & Conditions. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. In the case of notices Badcock sends to you, you consent to receive notices and other communications by Badcock posting notices on the Site, sending you an email at the email address listed in your profile. performing their return through an RMA) 4. No entries may be submitted on behalf of another person. A. Upon notification at the store level that there is a concern with the mattress set, the customer will be provided at no cost a pre-inspection kit that will include a string with clips and an instruction form. YOU FURTHERMORE AGREE THAT THE EXCLUSIVE FORUM AND VENUE FOR ANY LEGAL ACTION ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS SHALL BE THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA, AND YOU SUBMIT TO THE PERSONAL JURISDICTION OF THAT COURT. Before enabling any sharing functions of the Site to communicate with any such website or otherwise visiting any such website, Badcock strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website. If for some reason there is an issue, the delivery men will have customer service call you immediately while they remain on the premises to verify the problem. We sell Products for childrens use; however, these Products are intended for sale to adults. We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order. to improve your experience. This is performed in our point-of-sale system and does not require a Work Order. Curbside delivery, where the company drops the furniture off outside your home, usually costs a flat fee, depending on how close your home is to the store or how much youre spending overall. Badcock Home Furniture, for example, offers full refunds for items that are returned within 10 days of delivery and full credits for items returned between 11 and 30 days, less a 20 percent restocking fee. Badcock stands behind all manufacturers warranties with free parts and labor for up to one year after the date of delivery for defects due to material or workmanship related problems covered by a manufacturer's written warranty, excluding Appliances, Electronics, Bedding, Area Rugs and Lawn &Garden Equipment. The Site may only be used for lawful purposes in accordance with the terms of the license granted in these Terms & Conditions. Posting a thorough return policy can help you reduce that percentage and retain more customers. Warranty decisions are made by the local authorized servicer, not the retailer. If at any time you do not accept all of these Terms & Conditions, you must immediately stop using the Site. But getting that new sofa home or returning a recliner? For fiscal year 2022,. Upon completion of the pre-inspection form and submission of valid pictures clearly showing the condition of the mattress set as well as the support system beneath, the store dealer or manager will confirm whether an exchange can be scheduled. *No Returns on Bedding. You are and shall remain solely responsible for the content of any Comments you make. Prior to accepting an order, we may also request additional information from you. Know, however, that stores may have different definitions of what white-glove delivery service entailssome might just deliver the box to an area inside your home, no setup or assembly includedso its important to find out what youre signing up for before you pay up. When picking up your merchandise, please bring your ID and proof of purchase. After the 30-night adjustment period but prior to the 45th day, they may receive a one-time full credit towards a re-selection mattress set in order to find the proper comfort level. All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of Badcock or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. All new merchandise including clearance has up to a 1-year manufacturer's warranty against defects (not normal wear and tear). 8. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF BADCOCK HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. Area rugs can only be replaced during the warranty period, pursuant to the manufacturer's written warranty. Delivery costs: Furniture stores generally offer curbside delivery and white glove delivery service. |, Mattress Protectors, Foundations & Bed Frames. Also, stores might not refund a customers original delivery fees. How do I track my package from Badcock Home Furnishing & More? After the initial ten days, shoppers may receive a full refund, minus a 20 percent stocking fee, if they return items within 11-30 days of delivery. YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF THE SITE AND ALL MATTERS ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, UNITED STATES OF AMERICA, WITHOUT REGARD TO FLORIDA'S CHOICE OF LAW PRINCIPLES. For situations where Delivery was selected but no down payment or deposit was made, the customer will be responsible any remaining balance. Except for such material changes, the Terms & Conditions that were in effect at the time any claim or dispute arose between you and us will be applied. Still, there are three steps you can take to avoid purchasing a product online that you realize you dislike when it arrives at your home. A fee of $99.95 will apply for the exchange and redelivery of the bedding. The links and interactive functionality for third-party sites on the Site do not constitute an endorsement by Badcock of such third-party sites. Picking up large furniture from a warehouse and transporting it home yourself can be a hassle. Merchandise returned in like-new condition under the policy guidelines is eligible for a full refund, merchandise exchange, or in-store credit at the customers choosing. Ask the vendor what its packing requirements are for returns and for advice on how to break down and repack the item, says Marina Hanisch, an interior designer based in New York City. Copyright 2023 Badcock &more. (If applicable). NOTE: If a protective covering was not purchased at the time of sale there will be NO Reselection. Badcock is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. Inspect furniture on delivery. For specifics related to the pickup process, please view Planning your Delivery, or contact your nearest store for assistance. Exchanges written for defective merchandise should be of equal or greater value. Any Renewal, if granted, will be priced at an appropriate rate based upon the age and condition of the merchandise at the time of renewal. All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of Badcock or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Check with the retailer to be sure this is included. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. All Lawn and Garden merchandise, including grills, will be covered by the manufacturers' written warranties, if any. PLEASE READ THIS SECTION CAREFULLY: YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF THE SITE AND ALL MATTERS ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, UNITED STATES OF AMERICA, WITHOUT REGARD TO FLORIDA'S CHOICE OF LAW PRINCIPLES. The Site is intended for use by individuals 13 years of age or older. We welcome your comments regarding the Site; however, all comments, feedback, postcards, suggestions, ideas, or other submissions disclosed, submitted or offered to Badcock on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Badcock's property. Your username maybe be your email address. We will not be responsible for failure to fulfill any obligation due to causes beyond our control. Rates for white-glove delivery service can vary significantly from retailer to retailer, but shoppers can expect to pay between $60 and $400, depending on their homes proximity to the store or their total bill. Not so much. Youve browsed, youve bargain-hunted, youve finally found the perfect furniture piece for your roomand now you have to get it home. Also encouraging: Most of the members we surveyed did not return the purchases they made. Upon termination, all provisions of these Terms & Conditions which are by their nature intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination.